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Today Doug came in with his Zune 30 and said, “Look at my screen, this is where it has been for 30 minutes.”  I was shocked cause I had never seen that before, then I looked down at mine to find it synced with the exact same screen.  So my question for Microsoft is “Why?”. 

Doug came back to the office a few minutes later saying the Zune boards are going crazy with this happening.  I have my Zune 4gb right next to it and it is still working so this must be a Zune 30 only issue, but I can not completely confirm that.

More to come as we find out why the Zune’s are dying on New Years Eve!!!

[Update]

12-31-2008 10-35-40 AMMicrosoft knows there is a problem!!!  But, I wouldn’t say most users are patient.  It is the day before a holiday and now most Zune owners are going to be forced to listen to the RADIO!!!  If you are like me and have had the Zune Pass for over 2 years now, you don’t own any CD or MP3 anymore.  Microsoft has a lot of PR to do with this one.  This, IMHO, is much worse than the BSoD that happened at CES with Gates on the stage.

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Posted on Wednesday, December 31, 2008 8:20 AM Personal , Zune , Off Topic | Back to top


Comments on this post: 12/31/2008 | The Day The Zune 30 Died!!!

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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Yep, Jeff, mine too. It's all over Zune.net, Zunerama.com and twitter. Ick.
Left by Bob on Dec 31, 2008 8:50 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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I woke up in the middle of the night and saw a strange light. It was the Zune on that screen. I couldn't get it to do anything so I set it face down on the self. This is strange.
Left by Fred Beiderbecke on Dec 31, 2008 9:16 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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Good thing I don't subscribe to the Zune service - my Zune 30 is working PEFRECTLY this morning. Mwahh hah hah hah (evil genius laugh).
Left by Jerod Crump on Dec 31, 2008 9:37 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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I don't subscribe to the Zune service. So that is not it.
Left by Fred Beiderbecke on Dec 31, 2008 9:46 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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*UPDATE* So I rarely use my Zune - when I pulled it out of my bag and turned it on, it worked fine. Then I noticed I only had about a 20% charge on the battery so I plugged it in to the laptop. The Zune software fired up as always which always annoys me, so I went in to Settings and disabled auto start of the software when connecting my device (hadn't done it before out of laziness but thought I would while I was thinking about it this morning). When I closed the software, the Zune brough up the welcome screen and WHAM - now I'm stuck like everybody else. Oh well, I was cool for a minute. Must be something to do with the software on the laptop.
Left by Jerod Crump on Dec 31, 2008 9:56 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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I didn't have it hooked up to anything. It was just sitting in the speaker dock. I think it has to do with the firmware in the Zune.
Left by Fred Beiderbecke on Dec 31, 2008 10:14 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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this is crazy...happened to both me and my cousin, who came down from NJ to FL, at the same time...whats goin on? did they set this date? who are they? whyyyyyyyyyyyyyyyyyy?
Left by Danny C. on Dec 31, 2008 10:20 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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This is absolute bollox, i've got an 8 hour flight back to Ireland and... just... I'm so angry.
Left by Rachel on Dec 31, 2008 11:27 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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No, I doubt it's with the software, my Zune hadn't even been connected to my computer, it was laying on my desk a good 30 feet away from my computer when it got the frozen screen. It's something much more complicated
Left by Al Amin on Dec 31, 2008 11:41 AM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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Im almost 100% sure it has to do with the latest Zune update, 3.1 or whatever... If there's anyone out there who hasn't updated the device software I would be interested to see if they are having the same problems

P.S. DON'T update if you haven't already lol
Left by Chase on Dec 31, 2008 12:29 PM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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Oh and btw Im personally going to try power draining and resetting my Zune, but I don't think it will work because of the software
Left by Chase on Dec 31, 2008 12:57 PM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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I have the 2.something firmware haven't updated in a few months and got the screen at 4 this morning, but maybe the original 1.x firmware doesn't have this problem
Left by Dave on Dec 31, 2008 3:37 PM

# re: 12/31/2008 | The Day The Zune 30 Died!!!
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yea... i've got more than 6 hour flight back to Ireland and... just... I'm so angry.
Left by lissa on May 25, 2009 8:06 PM

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