Geeks With Blogs
Hornet's Nest A few of Mike Hoerner's Favorite Topics August 2011 Entries
Outlook 2010 and Exchange 2010 Issues
Several Outlook 2010 users with Exchange 2010 mailboxes reported the following issues. When creating a new message and adding a Universal distribution list to the To: field, they attempt to expand the membership of the DL and they get an “Cannot perform the requested operation. The command selected is not valid for the recipient. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.” error message. In addition, if they tried to look at the ......

Posted On Monday, August 15, 2011 11:50 AM

Exchange 2010 ActiveSync Troubleshooting Tip
Recently, my Active Directory user account was getting locked out on a regular basis after changing my user account password. In our environment, the most two common causes for Active Directory user account lockouts are disconnected RDP sessions or an invalid password on a mobile device configured for Exchange ActiveSync access. I used the LockoutStatus.exe Tool to search for one or more disconnected RDP sessions using my old password but I was not able to find anything. So, the next thing I checked ......

Posted On Tuesday, August 9, 2011 4:19 PM

Communicator Call Issue
Recently, several enabled Remote call control (RCC) users reported that they were having issues making phone calls from Communicator. When they attempted to call a number, they got a “Cannot locate <user>” error message and when they clicked on Retry, they got another error message, “There may be an error in the address. Check the address and then try again.” After some troubleshooting, we found out our CSTA Gateway server was using an expired certificate. For communication to take place, the ......

Posted On Tuesday, August 9, 2011 9:46 AM

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